It’s very old now but still in use somewhere … Running on Windows Ent x64 and crashing when exiting.
Resolved by renaming / deleting the preference file “Adobe Photoshop X Prefs.psp”.
Users/[Username]/AppData/Roaming/Adobe/Adobe Photoshop [version #]/Adobe Photoshop [version #] Settings
We have a number of Dell Optiplex 9010’s in use running Windows 7 Enterprise x64 which have Intel’s USB 3 chipset C216. However, the Dell cab file of drivers did not appear to contain a suitable driver for the systems via our deployment mechanism.
Once the machines were imaged and booting I attempted to install the latest USB3 driver from the Dell support pages (v188.8.131.52 ,A05) but the installation failed with a BSOD (Stop 0x0000007e), no matter how I tried to install the driver.
I then tried an older version (v184.108.40.206,A03) and that exhibited the same symptoms.
I then tried the oldest version available from Dell (v220.127.116.11,A01) and this worked without a BSOD! Note it’s the “Chipset_Driver_JPJJT_WN32_18.104.22.168_A01.EXE” file.
Hope this helps others!
Troubleshooting from SSH should begin with /var/log/vmkernel.log