SCCM Site Console (Admin UI) Failure

Following a number of interferences with our beloved SCCM Primary Site it was in a broken state.

The “\Program Files\Microsoft Configuration Manager\AdminConsole\AdminUILog\SmsAdminUI.log” reported:

“Error Code:
\r\nSystem.Management.ManagementException\r\nProvider load failure \r\n   at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
   at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
   at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryResultsObject.<GetEnumerator>d__74.MoveNext()\r\nManagementException details:
instance of __ExtendedStatus
    Operation = “ExecQuery”;
    ParameterInfo = “SELECT * FROM SMS_Site WHERE SiteCode = ‘XXX'”;
    ProviderName = “WinMgmt”;

Where “XXX” is the name of an SCCM site but not ours! This led me to followed by , this latter article walked me through examinig the SMS_Providor WMI class and it is there I found the spurious reference to the unknown XXX site.

Deleting that reference restored AdminUI Console functionality (yay!).

Another case with similar symptoms was the result of a WMI db corruption which caused the OS to automatically rebuild the db but which did not re-import the SCCM WMI references. That was resolved by:

  1. Run > Wbemtest
  2. Connect to “root\sms” –> Enum Classes–>Select recursive and check for SMS_ProviderLocation – it was not present
  3. From an elevated command prompt enter the following commands to add the SCCM .mof’s (excluding the _*.mofs) to the $mofs variable and then switch to the Wbem folder and import the WMI modules to the OS PS D:\> $mofs = get-childitem "D:\Program Files\Microsoft Configuration Manager\bin\X64" -filter "*.mof" -exclude "_*.mof" -recursePS D:\> cd C:\Windows\System32\WbemPS C:\Windows\System32\Wbem> foreach ($mof in $mofs){mofcomp $mof.FullName}
  4. Restart the Windows Management Instrumentation Service
  5. Repeated Steps#1 & 2 and noted SMS_ProviderLocation now exists in WMI
  6. Launched SCCM Admin Console locally successfully
  7. Launched SCCM Admin Console remotely successfully
  8. Launched Task Sequence Creation Wizard successfully

SCCM DP Package Transfer Errors

The Problem

After a DNS change on one of our Distribution Points within SCCM 2012 R2 I decided to remove the old DP entry and recreate it. Removing the DP was easy enough, drop the roles and then delete the server from Administration > Servers and Site System Roles then wait 24 hours for synchronisation to remove the content from the DP.

I then created a new DP in SCCM under the new DNS name and monitored the package transfer via Monitoring > Distribution Point Group Status > All Site Distribution Points. The results looked bad, every package was failing to transfer.

The Investigation

I then reviewed the PkgXferMgr.log file at \\<<SCCM PRI SITE>\SMS_ES1\Logs\ which contained the errors:

Failed to get object class $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.828-60><thread=9112 (0x2398)>
~ExecStaticMethod failed (80041002) SMS_DistributionPoint, AddFile $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.828-60><thread=9112 (0x2398)>
CSendFileAction::AddFile failed; 0x80041002 $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.828-60><thread=9112 (0x2398)>
Failed to add the file in content 01C39B5C-4DA1-4A0E-A328-3FD2AC9F500F. Error 0x80041002 $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.828-60><thread=9112 (0x2398)>
CSendFileAction::AddFileMetaData failed; 0x80041002 $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.828-60><thread=9112 (0x2398)>
CSendFileAction::SendFiles failed; 0x80041002 $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.828-60><thread=9112 (0x2398)>
CSendFileAction::SendContent failed; 0x80041002 $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.828-60><thread=9112 (0x2398)>
~ Sending failed. Failure count = 24, Restart time = 14/06/2018 06:56:25 GMT Daylight Time $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.828-60><thread=9112 (0x2398)>
Failed to get object class $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.812-60><thread=5008 (0x1390)>
~ExecStaticMethod failed (80041002) SMS_DistributionPoint, AddFile $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.859-60><thread=5008 (0x1390)>
CSendFileAction::AddFile failed; 0x80041002 $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.859-60><thread=5008 (0x1390)>
Failed to add the file in content 08D125AE-8841-4C08-90AA-0D6B091B5C39. Error 0x80041002 $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.859-60><thread=5008 (0x1390)>
CSendFileAction::AddFileMetaData failed; 0x80041002 $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.859-60><thread=5008 (0x1390)>
CSendFileAction::SendFiles failed; 0x80041002 $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.859-60><thread=5008 (0x1390)>
CSendFileAction::SendContent failed; 0x80041002 $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.859-60><thread=5008 (0x1390)>
~ Sending failed. Failure count = 24, Restart time = 14/06/2018 06:56:25 GMT Daylight Time $$<SMS_PACKAGE_TRANSFER_MANAGER><06-14-2018 06:26:25.859-60><thread=5008 (0x1390)>

Inspecting the D:\ drive on the DP suggested the packages were actually being copied, there was plenty of capacity free on the taregt disk D:\ and it’s used storage was increasing through the synch process.

I did some searching online and came across a blog which described the error I received exactly:

Following this blog restored my DP’s synchronisation functionality! What follows is a copy and paste job for reference.

The Solution

On the affected distribution point:

  1. Backup the registry
  2. elevated command prompt:
    cd c:\windows\system32\wbem
    for %F in (*.dll) do regsvr32 /s %F
    mofcomp -check AuditRsop.mof
  3. Review the output of the mofcomp command, if it looks like it’ll compile continue else address any issues:
    mofcomp -AuditRsop.mof
  4. Locate the SMS_DP$ share directory
    cd SMS_DP$\sms\bin
    for %F in (*.dll) do regsvr32 /s %F
    mofcomp -check smsdpprov.mof
  5. Review the output of the mofcomp command, if it looks like it’ll compile continue else address any issues:
    mofcomp smsdpprov.mof
  6. Reboot the DP
  7. Monitor the distribution status from the SCCM console (Monitoring > Distribution Point Group Status > All Site Distribution Points)